Match List: What It Is and How to Get Off It

What is the MATCH List?

The MATCH list, formally known as the Terminated Merchant File (TMF), is a database maintained by Mastercard. It contains the information of merchants who have been terminated for fraud, excessive chargebacks, or other risky behaviors. Being on this list can severely limit a merchant's payment processing options.

How Does the MATCH List Work?

The MATCH list serves as a warning system for acquiring banks and payment processors. It lists merchants who have demonstrated high-risk behavior, allowing processors to avoid onboarding these accounts.

What Information is Included in the MATCH List?

The MATCH list includes:

• Merchant identification information
• Reasons for termination
• Account details
• Processing history

Why Would a Merchant be Added to the MATCH List?

Merchants can find themselves added to the MATCH list for several reasons, including:

• High Chargeback Rates: Exceeding 1% of total transactions can raise red flags.
• Fraudulent Activity: Engaging in fraud can lead to immediate termination.
• Inadequate Compliance: Failure to comply with industry regulations results in penalties.
• Misrepresentation: Providing false information during the application process leads to consequences.

What are the Consequences of Being on the MATCH List?

The consequences of appearing on the MATCH list can be significant:

• Difficulty in obtaining payment processing services
• Higher fees due to perceived risk
• Potential reduction in customer trust

How Can a Merchant Get Removed from the MATCH List?

To remove yourself from the MATCH list:

1. Understand the Reason for Listing: Review the termination reasons provided by your previous processor.
2. Address Any Issues: Implement changes to address the underlying causes of your listing.
3. Gather Documentation: Compile evidence of compliance and reliability to support your case.
4. Contact Your Processor: Reach out to your previous processor for guidance on the removal process.
5. Apply for a New Account: After resolving issues, apply for a new merchant account with a payment processor that handles high-risk businesses.

How Does the TMF List Compare to the MATCH List?

The TMF list refers specifically to the same database as the MATCH list. Thus, any mention of the TMF is interchangeable with the MATCH list in terms of function and implications.

What Should Merchants Do to Avoid Being Added to the MATCH List?

To prevent addition to the MATCH list, merchants should:

• Maintain low chargeback ratios by monitoring transactions closely.
• Ensure compliance with payment processing regulations.
• Provide clear and accurate information during the application process.

Staying off the MATCH list enhances your ability to conduct business freely and successfully.

Frequently Asked Questions

How do I check if I’m on the MATCH list?

You can check if you are on the MATCH list by contacting your previous acquiring bank or processor directly for your status.

How long does a merchant stay on the MATCH list?

Merchants typically remain on the MATCH list for five years from the date of their termination unless they are removed sooner.

Can I still process payments while on the MATCH list?

While on the MATCH list, it is challenging to process payments through traditional means, as most processors will not work with listed merchants.

What is the impact of the MATCH list on new business ventures?

Being on the MATCH list can complicate the process of starting new business ventures, as it affects credibility and access to payment methods.

Consider applying for a peptide merchant account with our team at Peptide Payments to enjoy secure and compliant payment processing options.